Confidential support 24/7
Feeling overwhelmed or stressed? Talk to a human 24/7 via our text messaging service.
No carer should suffer in silence. One of our core beliefs is that every carer in the UK should have the means to talk to someone anytime of the day. Support should always be available.
Thanks to our exclusive partnership with Shout UK our carer community can reach out and have a confidential conversion, via text message, with a sympathetic human.
Looking after carers is the only way that people being cared for receive the best level of care.
"Being able to text someone confidentially when everything's too much - that service feels like someone finally heard me."
Jade - Cardiff
How to receive support
Simply text 'CCUK' to 85258.
Simple 4-step process:
Send a text message
Send a text message to 85258 with the subject CCUK.
Receive a rely
A human will send a reply instantly.
Have a chat
You are free to have an open chat.
Unlimited chats
Your are not limited - come back and chat again anytime.
What Our Members Say About Us
Real stories. Real support. Real benefits.
“The Carers Card UK makes proving my caring role simple - and I'm saving on everyday shopping.”
“Customer service was brilliant and the app keeps all my carer information and discounts in one place.”
“I got great discounts on groceries and family days out - quick and easy to set up with the Carers Card UK app.”
“My Carers Card is recognised wherever I go, giving me peace of mind and helping me access support when I need it.”
Frequently asked questions
Here are the questions we get asked the most
Who is eligible for this card?
Our card is for anyone that looks after, cares or supports someone (including those receiving carers allowance). This includes providing support for someone that needs help because of a mental health problem, illness, disability, frailty, or addiction. If you care for someone you're a carer. Our card fee is £8 for 2-years membership. Not sure if you're eligible? Find out here
If I receive carers allowance can I still have a card?
Yes, you can. Our card/app is available for anyone who provides care for someone whether they receive carers allowance or not. What is Carers Allowance?
Can young carers have this card?
Yes, our card is available for young carers. Any carer over the age of 16 can order their card. For those younger than 16 we ask that a person over 16 applies on their behalf. This is required due to our GDPR policies.
How much is the card?
Our card costs just £8 and is valid for the period of 2 years. This includes our free app that provides access to hundreds of online discounts, plus additional features, tools and services designed to support you in your role as a carer.
Why do you have an app?
Our app is the perfect companion to our card. It's a great way to access your digital ID card and all the features available, such as, discounts, wellbeing hub, carer circle, and much more. *You can also access your account online via a pc or mobile browser.
Order Your Carers Card
Every carer deserves recognition, support and savings — so we’ve kept our price accessible to all.
Only £8 for 2 years
No hidden fees. Renew after two years for the same price.
- Official Photo ID
- Free companion tickets at 500+ UK venues
- Discounts at 300+ brands
- Recoup £8 in the first week through exclusive savings
- Digital tools & wellbing support via our app
Our carers card is trusted by
Local Authorities & Care Organisations
Your letter has been delivered
Thank you to the 33,816 carers who signed our letter to the Prime Minister - Read our letter
Next stop - Parliament!
We’re not stopping there! We want to secure a formal debate in the House of Commons.
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Leading brands supporting our scheme
Meet the Founders
Our mission is to recognise, support and reward carers.
- Trusted by 1M+ unpaid and professional carers
- Trusted by care organisations and authorities
- Featured in Age UK, The Sun, and The Carer
- ID card launched in 2017
Recommended by 
Our app
Digital ID card, discounts and more...
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