Carers Emergency Plan

Create your Carers Emergency Plan online and share it securely with family, friends, and care organisations.

This plan holds key details about you, the person you care for, and the support they need — so others can step in confidently if you can’t provide care.

If an emergency arises where you can’t provide care, someone else may need to step in. However, it may be difficult for that person to know precisely what care is needed and how to provide it. Having easy access to your carer’s emergency plan makes it easier for someone else to step in and provide the right support if you’re unable to.

Creating a carer's plan is optional. Plans can be easily created and updated by logging into your account.

Carer completing an emergency plan online from home

"Setting up the emergency plan has taken a weight off my mind - if something happens to me, everyone knows what to do and who to call."

Frances - Bedford

How to create an Emergency Plan

Creating your Carers Emergency Plan is simple via our app.

Simple 4-step process:

Log in to your Carers Card UK account in the app.

Start your Emergency Plan by completing the online form.

Review, edit, and save your plan securely.

(Optional) Share your plan — send a link, add to your Carer Circle, or enable access via your card’s QR code.

Your Carers Card includes a secure QR code (top-right corner). If scanned by an authorised person, and after a quick security check, your emergency plan can be viewed instantly — ensuring the right help is provided when it’s needed most.

What Our Members Say About Us

Real stories. Real support. Real benefits.

Sarah talks about her Carers Card experience

“The Carers Card UK makes proving my caring role simple - and I'm saving on everyday shopping.”

Verified member
Manchester

“Customer service was brilliant and the app keeps all my carer information and discounts in one place.”

Verified member
Bristol

“I got great discounts on groceries and family days out - quick and easy to set up with the Carers Card UK app.”

Verified member
London

“My Carers Card is recognised wherever I go, giving me peace of mind and helping me access support when I need it.”

Verified member
Glasgow

Frequently asked questions

Here are the questions we get asked the most

Who is eligible for this card?

Our card is for anyone that looks after, cares or supports someone (including those receiving carers allowance). This includes providing support for someone that needs help because of a mental health problem, illness, disability, frailty, or addiction. If you care for someone you're a carer. Our card fee is £8 for 2-years membership. Not sure if you're eligible? Find out here

If I receive carers allowance can I still have a card?

Yes, you can. Our card/app is available for anyone who provides care for someone whether they receive carers allowance or not. What is Carers Allowance?

Can young carers have this card?

Yes, our card is available for young carers. Any carer over the age of 16 can order their card. For those younger than 16 we ask that a person over 16 applies on their behalf. This is required due to our GDPR policies.

How much is the card?

Our card costs just £8 and is valid for the period of 2 years. This includes our free app that provides access to hundreds of online discounts, plus additional features, tools and services designed to support you in your role as a carer.

Why do you have an app?

Our app is the perfect companion to our card. It's a great way to access your digital ID card and all the features available, such as, discounts, wellbeing hub, carer circle, and much more. *You can also access your account online via a pc or mobile browser.

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