We've got GDPR covered

Quick overview

We are fully GDPR compliant. The following processes are in place to make sure your customers are aware of what they are consenting to, along with the tools to remove themselves.

Full consent
We request that all customers opt-in to access your Carers Card UK branded platform. This usually happens when registering on your website. By consenting they are fully aware of the service we provide.

Invite to join
You are able to send an email invite for your customers to join the platform. Again this process is used so that the customer is fully aware of what they are argreeing to.

Personal data
We store the following personal data to fullfil our service:

  • Name
  • Email address
  • Password

Full control
Your customers are free to unsubscribe from any email communications. They may also request we close their account and delete all personal data.


More detail

The General Data Protection Regulation 2016 ('GDPR') came into full effect on 25 May 2018. Its purpose is to protect the "rights and freedoms" of natural persons (i.e. living individuals) and to ensure that personal data is not processed without their knowledge and, wherever possible, that it is processed with their consent.

Here at Carers Card UK, we are absolutely committed to your customer's privacy. We care deeply about privacy on a very personal level and we handle your customer's information with the same care that we take for ourselves, our family and our friends.

We acknowledge that the Carers Card UK website and its services will constantly evolve and new features will be added. However, our privacy principles will remain unchanged. We will always adhere to any laws that govern our user's rights when it comes to their personal information.

Therefore, we are fully committed to compliance with all relevant EU and Member State laws in respect of the personal data of individuals whose information we collect and process in accordance with the General Data Protection Regulation (GDPR).

To make good on that promise, we continually comply with applicable data protection and privacy laws. Most importantly:

  • We do not publish your customer's email addresses on the website
  • You have complete control over any emails that Carers Card UK sends out to your customers
  • We do not share your customer's details with any other company for marketing purposes

As a result of our own assessment we are confident that our systems and operations are fully compliant with current Data Protection Act legislation and that we are already compliant with the GDPR. We also have all required policies, processes and procedures in place.

Our Privacy Policy explains what information we collect, how we use and share it, and the choices you customers have, including how they access the information we have about them, erasing their information and deleting their accounts.

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