Carer Connect

Connecting organisations to carers in the local area


CarersCardUK doesn't just allow people to identify themselves as carers. In fact, our card is just a part of what we do. We’re also there to support our card holders as much as we can in their role as carers.

We actively signpost our carers towards local authorities, care organisations and care hubs so that they can get additional help, support and advice in their area.

For example, over 70% of our carers haven’t had a carers assessment or contacted, or been contacted by, their local authority or care organisation.

Connecting carers

Local authorities and care organisations play a pivotal role in providing additional advice, support and benefits to carers. However, not every carer is aware of this which is why we created Carer Connect. When a carer registers for our card we signpost them to care organisations within their local area. Carers are then free to contact these organisations directly.


We know that not all of our carers know that there's additional help available to help them in their role as a carer. This is why whenever a carer registers with us we always ask them if they have contacted their local authority, care organisation or care hub. If they haven’t then we inform them of the importance of connecting with these organisations in order to provide them with any advice and support they may need. To facilitate this we do our best to signpost (connect) them to organisations in their area. We do this through Carer Connect.

How it works

Whenever a carer wants to connect with their local authority, care organisation or hub we provide them with a list of organisations in their area. They are then free to select the organisation they feel is best for them. Once they select an organisation we simply provide them with details of that organisation. We also provide a link so that the carer can proceed to contact that organisation directly. As part of the process we also inform the organisation that we have signposted our carer to their organisation for additional support, help and advice.


When a carer registers with us we ask them if they would like to get additional support, help and advice from local authorities, care organisations and care hubs. We always ask our carers for their full consent (in accordance to GDPR) to facilitate our service.

Join the list of organisations using Carer Connect

Here's just a few organisations currently using Carer Connect:

Action For Family Carers| Association Of Carers| Barnet Carers Centre| Barnet Council Information For Carers| Belfast Health And Social Care Trust| Blackburn With Darwen Borough Council| Blackpool Carers Centre| Borders Carers Centre| Bournemouth, Christchurch And Poole Council| Brent Council Information For Carers| Bridgend Carers Centre| Bridgend Social Services| Bromley Council Information For Carers| Bury Council| Calderdale Council Carers Support| Camden Carers'' Service| Carer Anchor| Carer Support Carlisle & Eden| Carer Support South Lakes| Carer Support West Cumbria| Carers Bucks| Carers Careline| Carers Choices South Essex| Carers Health Team (sussex Community Nhs Foundation Trust)| Carers In Bedfordshire| Carers Isle Of Wight| Carers Leeds| Carers Link East Dunbartonshire| Carers Link Lancashire| Carers Matter Norfolk| Carers Of West Dunbartonshire| Carers Of West Lothian| Carers Support Centre Bristol And South Gloucestershire| Carers Trust Cheshire & Warrington| Carers Trust Hillingdon| Carers Trust Tyne And Wear| Carers Wakefield & District| Central Bedfordshire Council Information For Carers| Cheshire & Warrington Carers Trust| Cheshire East All Ages Carers Hub| Chinese Community Wellbeing Society| City & Hackney Carers Centre| Connected Caring| Coventry City Council| Crossroads Braintree And Chelmsford| Crossroads Care Barnsley| Crossroads Care Gloucestershire| Crossroads Care Kent (east Office)| Crossroads Care Kent (west Office)| Crossroads Care Staffordshire| Crossroads Caring For Carers| Crossroads Caring For Carers - Worcestershire| Crossroads Tendring & Colchester| Crossroads Together (cheshire West & Chester/wirral)| Darlington Carers Support| Dementia Concern Ealing| Derby City Council Information For Carers| Derbyshire Carers Association| Devon Council| Dorset Council| Dumfries & Galloway Carers Centre| Dundee Carers Centre| East Renfrewshire Carers Centre| East Renfrewshire Community Hub| East Riding Carers Support Service| East Sussex Council Carers Information| Enfield Carers Centre| Enfield Carers Centre| Essex Carers Support| Fife Carers Centre| Glasgow North West Carers Team| Gloucester County Council| Gloucestershire Carers Hub| Haringey Council Information For Carers| Help And Care| Inverclyde Carers Centre| Kent County Council Carers Information| Leicester Carers Support Service| Leicestershire Action For Mental Heath| Lewisham Council| Mecopp| Mid Yorkshire Crossroads Carer Service| N-Compass - The Lancashire Carers Service| North Lincolnshire Council Information For Carers| North Somerset Carers Support| North Tyneside Carers'' Centre| North Yorkshire County Council Information For Carers| Northern Health And Social Care Trust| Orkney Carers Centre| Pennine Mencap| Portsmouth Carers Centre| Promas Caring For People| Quarriers Carer Support Service (moray)| Redbridge Carers Support Service| Redcar And Cleveland Borough Council| Richmond Carers Centre| Richmond Council| Sheffield Carers Centre| Sheffield Young Carers| Shetland Carers| Shropshire Council| Signal4carers| Somerset County Council| Southern Health And Social Care Trust| St Helens Carers Centre| Stockport Council Information For Carers| Support For Carers Leicestershire| Supporting Carers And Families Together| Tameside Carers Centre| The Carers Centre Leicestershire & Rutland| The Carers'' Information And Support Services| The Dorset Carers Hub| The Leonardo Trust| The Princess Royal Trust For Carers In Hampshire| Tuvida (west Sussex)| Voices Adfocad| Walsall Council| Wandsworth Carers' Centre| Wandsworth Council| Warrington Borough Council| West Norfolk Carers| Wigan & Leigh Carers Centre| Wirral Carers Support| Wirral Council - Information For Carers| Wolverhampton Council - Carer Support| Worcestershire Association Of Carers|

Interested in providing your support?

If you're interested in supporting carers local to your area then please feel free to get in touch. We'd love to hear from you.

Get in touch

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